Loading…
Loading…

Operator guide
A signed waiver is a liability document. A screening flow is an operating control. Studios routinely collect the first and believe they have built the second, which is how a floor ends up with a filing cabinet full of signatures and no answer to the only question that matters on a given shift: what do we know about this person, and what does it change about the next hour. This guide builds the question set modality by modality, cites what each question rests on, and keeps every one of them inside the same rule: ask, record, refer.
Two documents get confused in almost every studio, and the confusion is expensive in a quiet way. A waiver is written for a dispute that has already happened: it allocates risk, records that a person was told something, and lives in a file opened by lawyers. A screening flow is written for the next sixty minutes, and exists to change what the studio does: which questions get asked, which sessions go ahead as booked, and which person is sent to a clinician instead of into a room. A studio can have a perfect waiver and no screening at all, and most that discover this discover it late.
The second confusion follows from the first. Because a waiver is generic by design, studios build a generic intake form beside it and run five modalities off it. That cannot work, because the useful questions are not shared. What you need to know before someone sits in a hot room is not what you need before a hyperbaric session, which is not what you need before an hour of deep pressure work.
Screening is modality-specific or it is decorative.
This guide is not medical or legal advice, and it does not tell you who is safe to serve. That judgement belongs to a clinician, and part of the job of a screening flow is making sure it never quietly relocates to your front desk. Every question below is written to be asked, recorded and, on a positive answer, referred. The studio's competence is in asking well and writing it down.
Test any intake process against one scenario. It is 6pm, three people are waiting at the desk, and a member mentions in passing that they had ear surgery a few weeks ago and have booked a hyperbaric session. If what happens next depends on whether the staff member on shift happens to know that matters, you have a waiver and a hope. If the booking flow already asked, the answer was recorded, and a flag reached the person running the session, you have a control.
Build them as separate artifacts with separate owners: your attorney owns the waiver, and your operations lead owns the screening flow and answers for whether its answers reach whoever runs the session. The difference shows up three ways. A waiver is signed once and refreshed rarely; a screening answer has a shelf life, because a fever, a new medication or a recent surgery are facts about today. A waiver is comprehensive and unread; a screening question has to be short enough to be answered truthfully at a counter. A waiver protects the business; a screening flow protects the person in front of you.
The generic form fails for a structural reason, not a drafting one. Each modality carries its own risk mechanism, and the questions that surface it are specific to that mechanism. Heat loads the cardiovascular system and dehydrates. Extreme cold in an enclosed chamber has its own documented adverse-event profile and, in liquid-nitrogen designs, its own burn and hypoxia hazard. Hyperbaric adds pressure and an oxygen-rich enclosure. Hands-on work applies force to tissue. None of that is captured by asking "any medical conditions we should know about?"
A generic question also produces unusable data: a free-text box about conditions gets answered with a blank, a joke or a novel, and none of the three is something a staff member can act on at 6pm. The practical build is a short common core plus a per-modality block that appears only when the relevant service is booked, with each question on it existing because a source supports asking it. If you cannot say why a question is on the form, it should not be there, because every extra item lowers the response quality of the ones that matter.
Heat is the modality where the operator guidance is clearest and most often ignored. Harvard Health states that pulse rises by 30% or more in a sauna, nearly doubling cardiac output, that saunas appear safe for most people, and that people with uncontrolled hypertension or heart disease should consult a physician. Its practical guidance is floor-ready: limit sessions to 15 to 20 minutes, avoid alcohol, cool down gradually, rehydrate[5], and leave immediately if unwell. Four of those five are room policy, not screening questions, which tells you where heat safety is actually enforced.
CDC's heat-health guidance supplies the rest. It lists the symptoms of heat illness as cramping, heavy sweating, shortness of breath, dizziness, headache, weakness and nausea, which is the list your staff should be able to recognise and which belongs on a card near the cabins. It names higher-risk groups including children with asthma, people with heart disease, pregnant women[4], and adults 65 and over. And it advises reviewing medications with a doctor, because some increase dehydration or overheating risk, which is why a medication question belongs on the form even though a studio has no business interpreting the answer.
Then there is alcohol, the single most actionable finding in this guide. A Netherlands Heart Journal letter reports that sauna is well tolerated and poses no risk to healthy people, and that 44% of Swedish and 50% of Finnish sauna-related deaths involved alcohol[6]. Harvard's guidance says to avoid alcohol. Between them that supports a written floor policy rather than a norm: a visibly intoxicated person is not admitted to heat, alcohol is not served before a heat service, and a venue that sells alcohol at all designs the sequence deliberately.
For whole-body cryotherapy the best operator-facing evidence available here is an international scoping review published in the European Journal of Medical Research in 2023. Across seven studies it documented 16 adverse events, the serious ones including intracerebral hemorrhage[3], abdominal aortic dissection and transient global amnesia, with minor events including cold panniculitis, urticaria, headache and reactive hypertension, and it concludes that adverse events appear rare relative to how widely the practice has grown. Both halves of that belong in staff training: rare, and documented.
The operationally decisive finding is the distinction it draws between device types. True whole-body cryotherapy in a refrigerated-air chamber is not the same exposure as a partial-body liquid-nitrogen cryosauna, and the review notes the latter carries higher burn and hypoxia risk. So the equipment you own changes the protocol, the training and, for nitrogen, the ventilation and monitoring questions about the room itself. Your record should also say which device a person used, because a log that says only cryotherapy has thrown away the distinction that matters.
Be careful about what you extend from that evidence. It concerns cold-air chambers and cryosaunas, and it is not a contraindication list for cold-water immersion, which is a different exposure with a different evidence base. Where an operator has no source specific to a service, the move is the same one as everywhere else in this guide: ask the general question, record the answer, follow the manufacturer's instructions, and refer. Do not import a list from a neighbouring modality because it looks close enough.
Hyperbaric oxygen carries the shortest list and the least room for improvisation. Cleveland Clinic names groups who should not receive it, including people with a collapsed lung[1], lung disease such as COPD, cystic fibrosis or emphysema, an active fever or cold, or a recent ear injury or surgery. It also stresses receiving it only from an experienced provider in an accredited facility and only for approved conditions, a statement about the setting, not about the person, and the first thing an operator should reconcile with what their business actually is.
FDA's 2025 letter to health care providers adds the operator-side obligations. These are Class II devices cleared through 510(k), the agency is aware of reports of serious injuries and deaths associated with their use, the named risks include fire hazard from high oxygen concentration, static electricity from wool or synthetic fabrics and equipment malfunction absent proper maintenance, and providers must follow each device's manufacturer instructions. The garment rule that follows from the static hazard is a screening item in practice: what someone is wearing is checked before a session, not after.
Note the shape of the fever question, the clearest example of the difference between a waiver and a screening flow. An active fever or cold is a fact about today, and no signature collected at signup can answer it. A process that asks it once, at joining, does not ask it at all.
For massage, NCCIH states that the risk of harmful effects appears to be low, with rare serious complications including blood clots[7], nerve injury and bone fracture, particularly with vigorous deep-tissue work or in elderly patients. Read as an operating instruction, that says the screening variable is pressure and the population variable is age and fragility. The questions worth asking are whether a clinician is currently managing anything that makes deep pressure a question for them, whether there is a recent injury or surgery, and what pressure the person wants. The last is a safety question dressed as a service question, and a therapist working to what the tissue tolerates is a different service from one complying with an order for the deepest pressure available.
For breathwork, guided relaxation and the quiet end of a recovery menu, NCCIH states that relaxation techniques are generally considered safe for healthy people, with rare reports that some might cause or worsen symptoms in people with epilepsy or certain psychiatric conditions, or in people with a history of trauma. That is a narrow and specific statement, and it supports a narrow and specific practice: ask whether a clinician is managing epilepsy or a mental health condition, record the answer, refer rather than assess, and give every instructor a script that makes stopping at any point normal and unremarkable, not a disruption.
Two services common on recovery menus, PEMF and red light, appear here without a contraindication list, and that is deliberate: no verified contraindication source for either was available when this was written. The temptation to fill the gap from memory or from a competitor's form is strong, because a blank space on an intake document looks like an oversight. It is the more damaging option by a wide margin, since a fabricated list gets printed, handed to a member and read as clinical guidance from someone qualified to give it.
What replaces the list is a procedure. Ask the manufacturer what its instructions for use say about who should not use the device, and copy that into your procedure verbatim rather than paraphrasing, because the paraphrase is where an invented claim gets born. Ask the general question about clinician-managed conditions and medications, record the answers against the person, and refer anything uncertain. Follow the device instructions on parameters and session length, which for FDA-regulated equipment is an obligation rather than a courtesy.
Apply the same discipline whenever you add a service. The first question about a new modality is not what it does. It is which published source describes its risks, and what that source supports asking. If the answer is none, you can still run the service, and your form should say what you actually know instead of performing a confidence you do not have.
Most studios have one intake event, at signup, and nothing after it. The correct design runs two clocks at different speeds. The waiver clock is slow: a re-signature is triggered by a policy change, a modality the member has not previously agreed to, a material change to your terms, and whatever periodic refresh your attorney recommends. That cadence is a legal question, not something a guide can set.
The screening clock is fast, and it is set by the nature of the question rather than by the calendar. State-dependent items are facts about today and have to be asked today: fever or illness, alcohol, feeling unwell, a new medication, a recent injury or surgery, and pregnancy where it is relevant to the service. History items are stable and can be asked at signup and refreshed periodically. The failure that produces most incidents is a state-dependent question asked once, at signup, and then treated as permanently answered.
The per-visit ask has to survive a busy counter, which means two or three questions rather than a form. Put them in the booking flow where possible so the desk confirms instead of interrogating, and give the desk one sentence to say out loud. A studio that asks two good questions every visit is safer than one asking twenty excellent questions once a year.
Draw the staff boundary explicitly and train to it. Any trained staff member may ask the questions, read out the risk disclosure, record the answer exactly as given, and follow a written action. No unlicensed staff member interprets an answer, reassures a member that a condition is probably fine, or decides a flagged person can proceed. That boundary keeps a competent hourly employee from being asked, several times a shift, to make a clinical judgement they were never trained or paid to make.
The record has to be findable mid-shift, which is harder than it sounds. An answer living in a signup PDF, a form provider nobody logs into, or a paper file in the office is not available to the person running the session at 6pm. It should attach to the member and show on the booking, with any flag surfacing on the day's schedule. The test: can the person about to run this session see the answer in under thirty seconds without leaving the screen they are on.
Praxium does not hold that record and should not. The free directory carries studio profiles for city and modality searches, and the optional protocol layer plans sequences out of a studio's own menu. The screening answer belongs in the system that owns the booking, and no plan, ours or anyone else's, should route a member into a service their record has flagged.
Finally, script the referral, because an unscripted one becomes either an argument or a reassurance. One or two sentences, said the same way every time, naming the action rather than the reason and offering something concrete: "that is a question for your doctor, not for us, so we will hold the booking, and here is what we can run for you today instead." Record the referral and the alternative, and the member comes back with an answer, not a grievance.
First-party data
Every figure below is counted from the listings Praxium publishes, at the moment this page was built — a sample of this directory, not a survey of the recovery market and not a Praxium outcome. Follow any line through to the records and count for yourself.
Independent locations among listed studios
2,100 of 3,104
The remaining 1,004 locations belong to 96 multi-location brands; the largest is Prime IV Hydration & Wellness with 174 listed locations. Brands are grouped by listing name, so an operator trading under two names reads as two.
Observed across 3,104 Praxium studio listings, grouped by brand name · as of 2 Sept 2026
Read the listingsFor studio operators
Get listed on Praxium and turn your menu into goal-based protocols your team runs every shift — built on the modalities you already offer.
Questions
No: a waiver allocates liability after an incident and is signed once, while a screening flow decides what happens in the next hour, is modality-specific, and asks things like fever or alcohol today that no signature collected at signup can answer.
Build it from published guidance. Harvard Health states that people with uncontrolled hypertension or heart disease should consult a physician, and advises limiting sessions to 15 to 20 minutes, avoiding alcohol, cooling down gradually, rehydrating and leaving immediately if unwell. CDC names higher-risk groups including people with heart disease, pregnant women and adults 65 and over, and advises reviewing medications with a doctor because some increase dehydration or overheating risk. So ask about clinician-managed heart conditions, pregnancy and medications, then ask about alcohol and feeling unwell at every visit.
Yes, in writing rather than as a norm. A Netherlands Heart Journal letter reports that sauna is well tolerated and poses no risk to healthy people, and that 44% of Swedish and 50% of Finnish sauna-related deaths involved alcohol. Harvard Health's practical sauna guidance also says to avoid alcohol. Between them that supports a floor policy: a visibly intoxicated person is not admitted to a heat service, alcohol is not served beforehand, and any venue that sells alcohol at all designs the sequence deliberately rather than leaving it to a member's judgement.
Run two clocks. Waiver re-signature is triggered by events rather than dates: a policy change, a new modality the member has not agreed to, a terms change, plus whatever periodic refresh your attorney sets. Screening re-asking is set by the type of question. State-dependent items, including illness, fever, alcohol, new medication and recent injury or surgery, are facts about today and must be asked at every visit. History items are stable and can be refreshed periodically. Asking two good questions every visit beats twenty excellent questions once a year.
Any trained staff member can ask the questions, read out the risk disclosure, record the answer exactly as given and follow a written action for that answer. No unlicensed staff member interprets an answer, reassures a member that a condition is probably fine, or overrides a flag. That line protects the employee as much as the member: without it, a busy hourly worker is making a clinical judgement several times a shift.
Start with the device. A 2023 international scoping review in the European Journal of Medical Research distinguishes true whole-body cryotherapy in refrigerated-air chambers from partial-body liquid-nitrogen cryosaunas, noting the latter carries higher burn and hypoxia risk, so record which device was used. The review documented 16 adverse events across seven studies, serious ones including intracerebral hemorrhage, abdominal aortic dissection and transient global amnesia, while concluding that adverse events appear rare relative to how widely the practice has grown. Ask about clinician-managed cardiovascular conditions, skin conditions and reduced sensation, then refer.
This guide does not publish a list for either, because no verified contraindication source for them was available when it was written, and inventing one would be worse than the gap. A fabricated list ends up printed on an intake form and read as clinical guidance from someone qualified to give it. Instead, ask the manufacturer what its instructions for use say about who should not use the device and copy that into your procedure verbatim, ask your general question about clinician-managed conditions and current medications, record the answers, and refer anything uncertain.
Every figure below is counted from the listings Praxium publishes, at the moment this page was built — a sample of this directory, not a survey of the recovery market and not a Praxium outcome. Follow any line through to the records and count for yourself.
See how Praxium helps studios and recovery brands turn complex choices into clear protocols.